Advance payment from users
The owners of accommodation establishments may require users to make a reservation, an advance of the price that is understood to account for the amount resulting from the rendered services.
In this sense to formalize the reservation at MASREGORT, we request an advance payment of at least 20% of the total price of the stay.
- The tourist accommodation establishment is obligated to inform the user, before the contract is signed, on the cancellation clauses.
- The cancellation made by the user within the 10 days prior to the date of arrival entails the following penalties, unless otherwise agreed:
a) Booking for 2 or less days, 50% of the total price of stay.
b) Booking for more than 2 days and up to 7 days, 35% of the total price of stay.
c) Booking for more than 7 days, 25% of the total price of stay.
The previous penalties are not applicable when the cancellation occurs due to force majeure, duly accredited.